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Download file progress get stuck

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Davesdream

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This is the second time it happens in couple of months. Trying to download a file get stuck when it reach the end of the size. I cannot clear it from history or cancel it.

This is the second time it happens in couple of months. Trying to download a file get stuck when it reach the end of the size. I cannot clear it from history or cancel it.
附加的畫面擷圖

被選擇的解決方法

First, I am not sure why there are two installs of Flash in the extensions section of the troubleshooting information, but if there are two, please uninstall the previous version.

Second, I have seen this when there is a default virus scanner/antivirus, but this was taken out of Firefox over a year ago? does not matter. What matters is that you might be running into an issue with a feature of your antivirus. Then try these steps if disabling add ons and antivirus does not resolve this:

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所有回覆 (3)

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選擇的解決方法

First, I am not sure why there are two installs of Flash in the extensions section of the troubleshooting information, but if there are two, please uninstall the previous version.

Second, I have seen this when there is a default virus scanner/antivirus, but this was taken out of Firefox over a year ago? does not matter. What matters is that you might be running into an issue with a feature of your antivirus. Then try these steps if disabling add ons and antivirus does not resolve this:

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It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

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Thank you for the reply. I fixed the problem days ago by deleting a folder or folder in the user data. Don't remember now which one but it worked out. :)