搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 6 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 FredMcD

more options

Hi,

My ff is crushing always on start-up (safe and regular mode). I tried to uninstall and install several versions with no help. My crash reports are attached to this message. any ideas?

Hi, My ff is crushing always on start-up (safe and regular mode). I tried to uninstall and install several versions with no help. My crash reports are attached to this message. any ideas?

所有回覆 (6)

more options

¡Hola!

Please see Troubleshoot Firefox crashes (closing or quitting unexpectedly) and provide the 5 most recent crash IDs.

¡Gracias!

more options

Hi,

My crash ID's are: bp-babf6ed0-0995-4dbf-80f8-55f5c2151114 bp-e84818bb-99b8-4615-b66a-592fc2151114 bp-a8810143-c89c-4ed8-886d-6fd2e2151114 bp-0059df0a-6a40-42be-a313-c07132151114 bp-3bdf18cb-756b-43b7-b8ec-1ec4e2151114 bp-87fa78f5-1fcd-4b91-81f8-3c7582151114

PC settings: Win 7pro SP1 x64 en-us.

more options

Hi, thanks for the crash reports. The crashes seem to be caused by Websense Endpoint, so if you have this on your machine or within your organization, perhaps you could try if possible, updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 ++++++++++++++++++++++++++++++++++++++++ bp-babf6ed0-0995-4dbf-80f8-55f5c2151114

This is for Sumo's Related Bugs 1181091 RESOLVED WONTFIX Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

425710 NEW --- crash during shutdown [@ nsACString_internal::~nsACString_internal] - [@ ScopedXPCOMStartup::~ScopedXPCOMStartup]

由 FredMcD 於 修改

more options

Hi,

One of our IT guy turned off Websense and then downloaded FF again with same behavior (Crashing). more ideas?

more options

Please post the new crash reports.