It is up to the av vendor to keep their extensions compatible with Firefox. The vendor may have a user support forum where you can get support for their extension.

Open the Customize window and set which toolbar items to display. *"3-bar" menu button > Customize *if missing items are in the Customize palette then drag them back from the Customize window on the toolbar *if you do not see an item on a toolbar and in the Customize palette then click the <u>Restore Defaults</u> button to restore the default toolbar setup *https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars Also make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support. *http://www.trusteer.com/support/rapport-installation-links *http://www.trusteer.com/support/report-problem *http://www.trusteer.com/support/submit-ticket