We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird has started refusing to open emails, unless I open them in a new window. Why?

  • 3 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 godzillozzy

more options

Recently Moz Thunderbird has started refusing to open emails when I click on them, or links within emails...eg on an order, all complete but last step, which T'bird refuses to open. I am running XP (Yair I know) ...I have had Norton knock out Mozilla runtime several times recently, and have as a result had to re-install Firefox and T'bird on several occasions.

Any solution resulting in T'bird's customary reliability being restored welcomed.

Recently Moz Thunderbird has started refusing to open emails when I click on them, or links within emails...eg on an order, all complete but last step, which T'bird refuses to open. I am running XP (Yair I know) ...I have had Norton knock out Mozilla runtime several times recently, and have as a result had to re-install Firefox and T'bird on several occasions. Any solution resulting in T'bird's customary reliability being restored welcomed.

被選擇的解決方法

godzillozzy, is it fixed?

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Try safe mode (Hold shift while you start Thunderbird.)

more options

選擇的解決方法

godzillozzy, is it fixed?

more options

Safe mode made no difference. I fully deleted T'bird and re-installed, (yet again) and so far all is working. This time I avoided all add-ons.