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windows7 will not allow download of firefox or exe file

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  • 1 有這個問題
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  • 最近回覆由 orvi

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My computer will not allow me to download firefox (windows 7 IE 11) based on what I have found on the internet and your support pages I have changed security settings, tried to download from your "all" page, with no luck. Have scanned with my anti malware, no problem there. When I try to download I get the pop up window at bottom of screen that says it cannot be downloaded, sometime it also says "these types of files can be harmful to your computer". Is there any way I can load firefox as I do not like IE and have firefox on my other computers.

My computer will not allow me to download firefox (windows 7 IE 11) based on what I have found on the internet and your support pages I have changed security settings, tried to download from your "all" page, with no luck. Have scanned with my anti malware, no problem there. When I try to download I get the pop up window at bottom of screen that says it cannot be downloaded, sometime it also says "these types of files can be harmful to your computer". Is there any way I can load firefox as I do not like IE and have firefox on my other computers.

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Do you use any anti-virus software ?