We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Passwords and username accounts for gmail, all disappered from my saved passwords. This is the first time ever that something has been deleted. What happened?

  • 3 回覆
  • 4 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

Gmail login page used to allow me to left click the empty username space and a list of accounts/login usernames would appear. Over the years, gmail has changed their login style but firefox would always have my saved username and passwords in the saved passwords list in options. Did gmail hack my firefox saved passwords list and erase my saved info during their latest change for the gmail login? What could have happened to all my saved gmail accounts and logins?

Thanks.

Gmail login page used to allow me to left click the empty username space and a list of accounts/login usernames would appear. Over the years, gmail has changed their login style but firefox would always have my saved username and passwords in the saved passwords list in options. Did gmail hack my firefox saved passwords list and erase my saved info during their latest change for the gmail login? What could have happened to all my saved gmail accounts and logins? Thanks.

所有回覆 (3)

more options

Do you still see these names and passwords in the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Did you try to close and restart Firefox and possibly reboot the computer?

more options

Thank you for replying. Yes, I tried to show passwords but all the sites were gone, the whole line, for all my gmail accounts. I just ended up re-entering all the accounts and resaving the passwords. Thanks, this is a strange one.

more options

Did you try Firefox Safe Mode to see if an extension is causing this issue?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window