搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

What does all blue screen mean when it shows data is trying to download? Cannot see any access to usual buttons in top right corner?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Suddenly all I get is a blue screen (with "curtain" effect lines coming down diagonally. Top line shows as usual against blue that ebay website is loading. But nothing happens from there. Do not have access to any top buttons. (Downloaded Mozilla to update from IE9 on Vista and was enjoying the results.) What to do???

Suddenly all I get is a blue screen (with "curtain" effect lines coming down diagonally. Top line shows as usual against blue that ebay website is loading. But nothing happens from there. Do not have access to any top buttons. (Downloaded Mozilla to update from IE9 on Vista and was enjoying the results.) What to do???

所有回覆 (1)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window