搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why does Firefox crash every time I try to use Netflix?

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

more options

I open Firefox, login to Netflix, click on my profile photo, click on the show/movie I wish to watch and then the browser just vanished on me. When I open the browser again...

"Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

You can try:

   •Removing one or more tabs that you think may be causing the problem
   •Starting an entirely new browsing session"
I open Firefox, login to Netflix, click on my profile photo, click on the show/movie I wish to watch and then the browser just vanished on me. When I open the browser again... "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: •Removing one or more tabs that you think may be causing the problem •Starting an entirely new browsing session"

所有回覆 (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.