Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

This is embarrassing message, just installed Firefox,I have no tabs?

  • 3 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

mikethemadmonk
mikethemadmonk
more options

Just completed new computer build. Downloaded Firefox. On opening I get the message "Well this is embarrassing" advised to close tabs. How? I have none.

Just completed new computer build. Downloaded Firefox. On opening I get the message "Well this is embarrassing" advised to close tabs. How? I have none.

所有回覆 (3)

Muhammad_Faizan
Muhammad_Faizan
more options

Hello, Delete the FireFox from the control panel and reinstall it. if you have already done that then try the below. Try to click the "Restore Defaults" button in the Customize palette ("3-bar" Firefox menu button > Customize)

Make sure that toolbars like the "Bookmarks Toolbar" are visible. 

   "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
   View > Toolbars
   Tap the Alt key or press F10 to show the Menu Bar
   Right-click empty toolbar area

Open the Customize window and set which toolbar items to display. 

   "3-bar" Firefox menu button > Customize 

   check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
   if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize palette into the Customize window to the Bookmarks Toolbar 

   if missing items are in the Customize palette then drag them back from the Customize window on the toolbar
   if you do not see an item on a toolbar and in the Customize palette then click the "Restore Defaults" button to restore the default toolbar setup
   https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars
mikethemadmonk
mikethemadmonk 提出問題者
more options

The restore defaults in customise is grayed out. everything else was as it should be.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

If you can't open Firefox, see: