搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 3 回覆
  • 2 有這個問題
  • 3 次檢視
  • 最近回覆由 JNeely

more options

Hi, Firefox is almost constantly crashing please help.

Here is the latest crash report:

https://crash-stats.mozilla.com/report/index/47d68269-b520-490f-a7c4-722a92150216

Hi, Firefox is almost constantly crashing please help. Here is the latest crash report: https://crash-stats.mozilla.com/report/index/47d68269-b520-490f-a7c4-722a92150216

所有回覆 (3)

more options

If you look at the attached bug report then this doesn't look promising for now.

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

This is a crash that is related to plying an audio stream.

Do you visit a website that play some audio via the HTML5 media player?

You could possibly try to disable some media features by toggling media.*.enable prefs that are about MSE (media.mediasource) and WMF (media.windows-media-foundation and media.directshow.enabled).

more options

Hi, thanks for your reply.

The audio could be Youtube, as it keeps crashing when I use youtube. But surely I should be OK to visit youtube without issues? Is this an issue with my laptop or with Firefox? Thanks.

I don't know how to disable media features.

Thanks.