搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have been using Thunderbird all this year (2014) with no problems, but I am unable to download emails from my own domain since 19 November. Why is this?

  • 2 回覆
  • 2 有這個問題
  • 29 次檢視
  • 最近回覆由 JohnP01

more options

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server [email protected] has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

Thunderbird has been downloading my emails all year up to 19 November, but since then it always puts up an error box saying "Server [email protected] has disconnected. The server may have gone down or there may be a network problem." Neither of these is the case, since I can logon to my mail server (mail.example.com) in Firefox and see all my emails. So, what happened?

所有回覆 (2)

more options

Usually the web mail server and the IMAP or POP server are two different things. Have you contacted your provider and ask them why their server is giving you this message.

more options

Yes, I have - that was my first port of call. Nothing has changed at their end.