搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 5 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 jnyama

more options

Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference.

Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

Firefox was working fine this morning. When I came back in the afternoon, it had crashed, and ever since, it has persisted in crashing while loading. I tried resetting it, and starting it in safe mode, but it keeps crashing. I tried not reloading any old tabs and starting with a new window--no difference. Crash ID: bp-f015d96c-c1a0-48bb-997f-0a2bb2140809

被選擇的解決方法

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

I think one of your Firefox files was corrupted.

Download Firefox Full Installer All languages {web link}

more options

If you have any more trouble, Please post all of your crash reports for the last week.

more options

選擇的解決方法

I think you're correct. I subsequently tried a re-installation, which worked, except all my tabs, sessions, add-ons, etc. were lost. I got some back after I found a folder marked "old firefox data" on the desktop that had the corrupted profile, but not all.

I have had the profile file get corrupted before, once or twice, and I'm not sure what causes it. It's certainly a pain.

Thanks!

more options

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Thanks! I'll give them a try.