搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't reply to emails. receiving an error occurred message?

  • 5 回覆
  • 5 有這個問題
  • 1 次檢視
  • 最近回覆由 erefosco

more options

Unable to reply to received emails or send emails thru my AOL account, get an error occurred message???

Unable to reply to received emails or send emails thru my AOL account, get an error occurred message???

所有回覆 (5)

more options

What is the exact error you are getting?

more options

When the reply to an email is composed and sent. the error message says "Mail was not sent due to an error that occurred"

more options

The message says mail not sent due to an error.

more options

You should contact AOL for support. This isn't a Firefox issue.. Actually scratch that.

Has this happened previously or just happened after doing the 29.0.1 upgrade?


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

I did contact AOL and went thru the steps with the tech support person but still have the problem, their response was they would investigate and get back within 72 hours. Not a satisfactory answer for me!

Will try to get thru your instructions, altho not that computer savvy.

Thanks.