搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why does Firefox says I dont have permission to install update.

  • 3 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

I try to install the new update and it says i dont have permission to install it and it then ask me for a user name and password I am the admin so I dont know why it is doing this. Help please!?!

I try to install the new update and it says i dont have permission to install it and it then ask me for a user name and password I am the admin so I dont know why it is doing this. Help please!?!

所有回复 (3)

more options

just update it my going into support! or else download the updated version and right click and run ads an administrator

more options

I have clicked run as admin it doesn't do any thing after that

more options

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.