搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"Browser setting change" popup, but frozen. This msg sent with IE

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 philipp

more options

Browser settings change warning popup is shown, but is frozen. Whether you pick keep settings or approve change and press "Yes", nothing happens. You cannot close the popup also.

Browser settings change warning popup is shown, but is frozen. Whether you pick keep settings or approve change and press "Yes", nothing happens. You cannot close the popup also.

被采纳的解决方案

hello fcdekock, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

hello fcdekock, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware