搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why are keyboard shortcuts not enabled in FireFox 25 on Win7?

  • 3 个回答
  • 5 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

I am trying to use Firefox 25 on a Win7 computer. When I used this computer before, the keyboard shortcuts worked in Firefox. Now, however, they do not.

I have already been through the Options menus, and I do not see a place to turn keyboard shortcuts on or off.

I have several add-ons; all disabled. Yalho toolbar, SEQ Quake toolbar, Alexa toolbar.

I need the keyboard shortcuts. Not only does not having them slow me down, it is very very very annoying to have to take my hands off the keyboard, put them on the mouse, click where I want, and THEN go back to the keyboard to type. ARRRGH!

I am trying to use Firefox 25 on a Win7 computer. When I used this computer before, the keyboard shortcuts worked in Firefox. Now, however, they do not. I have already been through the Options menus, and I do not see a place to turn keyboard shortcuts on or off. I have several add-ons; all disabled. Yalho toolbar, SEQ Quake toolbar, Alexa toolbar. I need the keyboard shortcuts. Not only does not having them slow me down, it is very very very annoying to have to take my hands off the keyboard, put them on the mouse, click where I want, and THEN go back to the keyboard to type. ARRRGH!

被采纳的解决方案

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

定位到答案原位置 👍 0

所有回复 (3)

more options

Are there particular shortcuts (e.g., Ctrl+v paste, Ctrl+t new tab) that aren't working?

If the problem is with access keys within the web page, i.e., moving to a different form field by pressing a key combination, Firefox on Windows uses a combination of Alt+Shift rather than Alt alone (to avoid conflicts with menus). This can be changed. Please see this thread from earlier this year: ASP.NET shortcut key(Accesskey) is working with 'ALT+Shift+Letter' combination, How to remove shift frm this combination.

由jscher2000 - Support Volunteer于修改

more options

选择的解决方案

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

Note that you have a ;lot of toolbars installed that might intercept keyboard shortcuts.


Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.