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firefox shows "blue screen" at startup.

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 iamjayakumars

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I see the "Menu bar" and the tabs, but the rest of the screen is blue. (screenshot available) Opening "customize and control nightly" brings the "picture" back on all tabs, but then "customize" doesn't work anymore.

I see the "Menu bar" and the tabs, but the rest of the screen is blue. (screenshot available) Opening "customize and control nightly" brings the "picture" back on all tabs, but then "customize" doesn't work anymore.

被采纳的解决方案

Great.. :)

定位到答案原位置 👍 3

所有回复 (3)

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In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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Thanks for the advice. It turned out to be a add-on. Disabling "anonymoX 2.1.1" solved the problem.

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选择的解决方案

Great.. :)