Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

ask.com has Hijacked my PRIVATE window. When i private ASK is there.

  • 3 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

berdel1
berdel1
more options

I somehow downloaded something and ASK.com hijacked my homepage and my browser. I fixed the homepage and browser by going about.config then keyword.url and reset but now whenever i want to use my private window it is ASK.com. I have deleted everything i could find with ask.com

I somehow downloaded something and ASK.com hijacked my homepage and my browser. I fixed the homepage and browser by going about.config then keyword.url and reset but now whenever i want to use my private window it is ASK.com. I have deleted everything i could find with ask.com

所有回复 (3)

Nellus
Nellus
more options

Try to remove add on or plugin following this guide: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons?esab=a&s=add+on&r=4&as=s

DEEPAK KRISHNAN P.R
DEEPAK KRISHNAN P.R
more options

Hi,

try

help -> restart with add-ons disabled.

(start on safe mode) Regards Deepak Krishnan P.R

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.4 r402

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see: