Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Is it true that current version of Mozilla Firefox including its updates can currently cause Windows 7 and/or Windows XP to crash?

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 Andrew

Catherine88
Catherine88
more options

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network.

Thanks heaps, as would really like to change back to FireFox when possible.

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network. Thanks heaps, as would really like to change back to FireFox when possible.

所有回复 (1)

Andrew
Andrew
  • Moderator
more options

That shouldn't be the case but most likely what I can think of is the graphics driver conflicting with Firefox. We can troubleshoot this issue if you'd like to.