搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

on the homepage the firefox symbol is gone and there's an ad for registry cleaner???

  • 2 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 philipp

more options

Yesterday my homepage changed - there's no normal firefox symbol with the little fox hugging th earth. Just a four color wheel, next to it "search results" then the blank field for entering a search. Below that is an ad for a registry cleaner. It this the new firefox homepage?????

Yesterday my homepage changed - there's no normal firefox symbol with the little fox hugging th earth. Just a four color wheel, next to it "search results" then the blank field for entering a search. Below that is an ad for a registry cleaner. It this the new firefox homepage?????

被采纳的解决方案

hello, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

定位到答案原位置 👍 0

所有回复 (2)

more options

I doubt if that is "the new Firefox homepage".

Exactly which version of Firefox are you using?

You can download the latest Firefox 23.0 version from here.
http://www.mozilla.com/en-US/firefox/all.html

more options

选择的解决方案

hello, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/