You my just get lucky and get a reply, but it is not really a subject we cover on this site. We deal with user to user help on Firefox not application development. I am not even sure where you would be best asking about this but try one of these links at least they may suggest a suitable site if they can not help * https://forums.mozilla.org/addons/ * http://forums.mozillazine.org/index.php Also note the Crash ID is a link to the Crash report, as shown in your own post above and repeated under: *bp-133bf6b5-3459-4a64-8c58-73df42130715 * bp-11122399-aff5-44ac-b630-9ab3f2130715 You may even be able to figure out something yourself from that. If you do find some where suitable for a discussion maybe you would like to post back with the link.