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I have tried every fix to script errors in the forums and no luck.

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My firefox always freezes and gives me script errors every time it loads on every web page I go to and this causes it to completely lock up not even allowing me to use the tools in the menu or help. I have tried clearing my cache, my cookies, going back to flash 10.3, resetting to factory defaults in safe mode and finally uninstalling then re-installing firefox. None of those things have worked. Firefox is my prefered browser and I would like to get it working properly again.

My firefox always freezes and gives me script errors every time it loads on every web page I go to and this causes it to completely lock up not even allowing me to use the tools in the menu or help. I have tried clearing my cache, my cookies, going back to flash 10.3, resetting to factory defaults in safe mode and finally uninstalling then re-installing firefox. None of those things have worked. Firefox is my prefered browser and I would like to get it working properly again.

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.