搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Gmail will not load

  • 5 个回答
  • 11 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

The page isn't redirecting properly



     This is what I get when I try to load gmail, it was working fine until yesterday. I can get in in Chrome and IE but not Firefox - what has happened all of a sudden.
The page isn't redirecting properly This is what I get when I try to load gmail, it was working fine until yesterday. I can get in in Chrome and IE but not Firefox - what has happened all of a sudden.

所有回复 (5)

more options

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

No this hasn't helped.

more options

Nothing seems to be working , still the same problem.

more options

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.


You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Also make sure that your security software isn't blocking cookies.