Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Remember Password prompt closes before i can click to remember the password.

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

mcnic01
mcnic01
more options

When i fill in the username and password and enter, the Remember Password prompt closes before i can click to remember the password.

When i fill in the username and password and enter, the Remember Password prompt closes before i can click to remember the password.

所有回复 (2)

dumdidadida
dumdidadida
more options

Hi,

You can update Firefox and check: https://www.mozilla.org/en-US/firefox/new/

It may be still available as a small icon on the left edge of the location (address) bar. If it's present, you can try clicking on it and save the password.

If the problem persists after updating, please try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 4 and later versions place a key icon on the location bar that allows to (re)open the dialog to save the password at any time.
That pop-up dialog has a button labeled with "Remember Password".
If you click the arrow next to that button then you see the other choices ("Never Remember Password for this site", "Not Now").
The next time that you visit that site then you can click the arrow next to "Remember Password" and select "Never Remember" from the drop down list.

Try to disable hardware acceleration in Firefox.