搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not working as well as before

  • 7 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 nakedland

more options

I have version 14.0.1

Ever since it's last update, I have had these issues. When I sit down to use computer, I click on firefox link and I get the "error, try again" screen. The one you get if you don't have a internet connection. And yes, all internet connections are working properly. It's not a internet issue. The other issue is I don't get pictures on certain websites. For example, I will to Yugster and no pictures appear at all. If I click on the picture, a blank screen appears. The web address is listed along with "gif image, 1x1 pixel.

Appreciate any help for this 82 year old gentleman. Thank you

I have version 14.0.1 Ever since it's last update, I have had these issues. When I sit down to use computer, I click on firefox link and I get the "error, try again" screen. The one you get if you don't have a internet connection. And yes, all internet connections are working properly. It's not a internet issue. The other issue is I don't get pictures on certain websites. For example, I will to Yugster and no pictures appear at all. If I click on the picture, a blank screen appears. The web address is listed along with "gif image, 1x1 pixel. Appreciate any help for this 82 year old gentleman. Thank you

被采纳的解决方案

Solved it. Turned off anti-banner. Yay. Can't believe how lucky I got.

Thanks to all for your help. I sincerely appreciate

定位到答案原位置 👍 0

所有回复 (7)

more options

First, please update Firefox to 16.0.2. The version you are using is out of date and has known issues. Update Firefox to the latest release

After updating, please try to read Firefox can't load websites but other browsers can and Server Not Found - Troubleshoot connection problems

more options

I updated and it seemed to solve the internet issue but I still am unable to see pictures of items for sale at a site (for example) like Yugster.

BTW, thank you for getting me to update the browser.

more options
more options

Would it help if you knew I use Kaspersky internet security? I feel lost

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thank you.

Darn, the article for Kaspersky is outdated.

more options

选择的解决方案

Solved it. Turned off anti-banner. Yay. Can't believe how lucky I got.

Thanks to all for your help. I sincerely appreciate