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详细了解

I am getting a "Recommended for You" popup and on other sites I get audio of a radio station (?) playing and there aren't any other windows open.

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  • 1 人有此问题
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  • 最后回复者为 Ralph

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I keep getting a "Recommended for you" popup even though I have run anti-virus and malware programs and they say they have removed them. I also get audio playing when I connect to some sites even though only one tab is open.

I keep getting a "Recommended for you" popup even though I have run anti-virus and malware programs and they say they have removed them. I also get audio playing when I connect to some sites even though only one tab is open.

被采纳的解决方案

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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选择的解决方案

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thank you,m everything is working fine now. There are no more pop ups.