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When I access Home Depot web site I get redirected to Read Admin.Brightcove.com. How can I prevent this from happening?

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  • 7 人有此问题
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  • 最后回复者为 charlie.fusco

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Anytime I access Homedepot.com I am automatically redirected to Read Admin.Brightcove.com. I then just get a blank screen and no action occurs. How can I get rid of being redirected to Read Admin.Brightcove.com?

Anytime I access Homedepot.com I am automatically redirected to Read Admin.Brightcove.com. I then just get a blank screen and no action occurs. How can I get rid of being redirected to Read Admin.Brightcove.com?

所有回复 (2)

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Sites like Home Depot use Brightcove as a video hosting provider.

Although the Home Depot home page pulls in a script from Brightcove -- and you will see that down toward the bottom of the page in an overlay as it loads -- Firefox shouldn't actually redirect away from homedepot.com to brightcove.com. Does the URL bar change?

Does it work if you reload the page once or twice? You could try Ctrl+Shift+r to bypass any cached pages when you reload.

If the page is consistently stalling trying to read from Brightcove, it could be due to an add-on that blocks it (e.g., ad blocker, script blocker) or due to an external block (security software, hosts file). This can be challenging to track down...

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Jscher,

Thank you for your suggestion. I eventually went to Tools and selected Clear Recent History and I select Everything and it cleared the problem up.

Thank you again for your response.