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Adobe X CREATOR program compatible with my laptop & printer until automatic firefox update disabled Adobe pdf capabilities. Don’t want update. Can’t use Adobe X. Only info re: "disabling" - not "enabling" it with firefox.

  • 4 个回答
  • 1 人有此问题
  • 15 次查看
  • 最后回复者为 sonjal

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Lenovo Thinkpad with Microsoft Windows XP Professional version 2002

Lenovo Thinkpad with Microsoft Windows XP Professional version 2002

由sonjal于修改

所有回复 (4)

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Hi sonjal,

Have you looked at the View PDF files using Firefox’s built-in viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both if you are having trouble with Adobe X.

Hopefully this helps!

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Sonjal continues: I could scream! Just installed and updated after a major computer crash. Now cannot use anything that I need for my work. I don't like the updates making decisions regarding the dismantling of expensive programs that I install with NO notice whatsoever. I'm just a mom, not a techie and am also frustrated that there is no 1:1 support available and I'm at the whim of whomever might see this and maybe have a solution. This is not customer service when a "service" destroys my home computing capabilities, then gives no recourse for fixing the problem other than a public forum. I am frustrated and angry. I just want my stuff to work without problems.

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It does not help - it only refers to reading pdfs. The update destroyed my capability to use my expensive Adobe X pdf CREATOR program. It was disabled and I can't use my pdf creator from my own computer now - whether online or off. The firefox update is not compatible with my program. I want the old firefox that was compatible and would like to disable the current firefox update that destroyed my current work situation.

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Again - only regarding READER, not CREATOR. I just had a program that I paid for wiped from my computer due to this update. My computer does not recognize the printer at all now. I'm furious. No one is answering my main question: Can I reverse the update, remove whatever caused this screw up in the first place and go back to the firefox that worked with my home set up?