搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

more options

I just updated to Adobe Flash version 11,1,102,55 and now every time I try to open Firefox it crashes immediately. I've uninstalled and reinstalled the browser and all my other browsers work just fine with the update. I don't even have a Firefox folder in my Application Support folder on my HD so I can't get a Crash ID.

I just updated to Adobe Flash version 11,1,102,55 and now every time I try to open Firefox it crashes immediately. I've uninstalled and reinstalled the browser and all my other browsers work just fine with the update. I don't even have a Firefox folder in my Application Support folder on my HD so I can't get a Crash ID.

所有回复 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: