After going away with the upgrade to version 7 Firefox is once again crashing when attempting to open PDF
Clicking on a link that's a PDF is almost certain to cause Firefox to crash.
被采纳的解决方案
(from "More system details ...")
Crash ID
498fd04d-a7c2-4d79-9147-b9a0e2111014
https://crash-stats.mozilla.com/report/index/498fd04d-a7c2-4d79-9147-b9a0e2111014
ID: 498fd04d-a7c2-4d79-9147-b9a0e2111014 Signature: JS_GetGlobalObject
Related bug:
Bug 680274 - Firefox Crash [@ JS_GetGlobalObject with Norton Toolbar / coFFPlgn.dll]
Try updating your Norton security software or else disable the Norton Toolbar in your Firefox Add-ons -> Extensions list. For help disabling extensions, see Disable or remove Add-ons under "How to disable extensions ..."
定位到答案原位置 👍 0所有回复 (7)
Please provide a crash id or stacktrace -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
What PDF Reader and version are you running?
选择的解决方案
(from "More system details ...")
Crash ID
498fd04d-a7c2-4d79-9147-b9a0e2111014
https://crash-stats.mozilla.com/report/index/498fd04d-a7c2-4d79-9147-b9a0e2111014
ID: 498fd04d-a7c2-4d79-9147-b9a0e2111014 Signature: JS_GetGlobalObject
Related bug:
Bug 680274 - Firefox Crash [@ JS_GetGlobalObject with Norton Toolbar / coFFPlgn.dll]
Try updating your Norton security software or else disable the Norton Toolbar in your Firefox Add-ons -> Extensions list. For help disabling extensions, see Disable or remove Add-ons under "How to disable extensions ..."
I entered one with the my question but I certainly can get more. PDF reader is Adobe Reader v 10.1.1 I'll try the Norton Toolbar disable and see how that works before submitting a bunch of crash reports.
Thanks.
I've disabled Norton Toolbar 2011.7.2.3 and will see how it goes.
Thanks.
You're welcome.
Have the crashes stopped?
Crashes appear to have gone away with Norton disabled. Much better! Thanks again.
Good to hear.
I found this on Norton's forum, in case you want to get the Norton Toolbar working in Firefox 7: