搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 6 个回答
  • 17 人有此问题
  • 1 次查看
  • 最后回复者为 shlee93

more options

Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

所有回复 (6)

more options

Do you have Roboform installed?

Do you have a SSO extension installed?

more options

I have neither one that I know of.

more options

Do a clean uninstall of your present FF using free programs like Revo uninstaller. This will clear the root directories and the registries.

Then do a clean install of latest FF.

more options

Please provide a crash id and that will help us pinpoint the cause -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

more options

there is no crash id... it wont even load up to give me that

more options

I am having the same problem. I am running Windows 7. When I ran the troubleshooting feature it asked me what I was running but Windows 7 wasn't on the list. I thought that maybe I had downloaded the wrong version until I realized that the site doesn't give me a choice. I have uninstalled and reinstalled with no success. I'd like to downgrade to the old version but can't seem to figure out how to do this either.