搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 3 个回答
  • 3 人有此问题
  • 4 次查看
  • 最后回复者为 DPMR

more options

I have been using windows 7 for about a year and have Firefox. For the past month or so I have lost Firefox very frequently after putting my Homepage (TalkTalk) into the Taskbar after use. A window appears on the desktop saying that - 'Firefox is already running, but is not reponding, to open a new window, you must first close the existing Firefox process, or restart your system'. I do not know how to close the process so have to keep restarting.

HELP

John TK

I have been using windows 7 for about a year and have Firefox. For the past month or so I have lost Firefox very frequently after putting my Homepage (TalkTalk) into the Taskbar after use. A window appears on the desktop saying that - 'Firefox is already running, but is not reponding, to open a new window, you must first close the existing Firefox process, or restart your system'. I do not know how to close the process so have to keep restarting. HELP John TK

被采纳的解决方案

Well you would click on the program you want to stop, in this case you said you wanted to stop Firefox so that would be in the list as firefox.exe

 Once you see that it is highlighted click End Process, at this point you may get a message that the process is busy. In your case you would tell it to continue.
 Of course it would better to find out way this is necessary to do, it is not a normal way to close a program nor should it be used unless there is no choice.
  But in saying that it is better than shutting off the power switch, killing the power causes many open processes to hang and fail on start up. Of course most of the time Windows will ignore these and continue on. This eventually(if done often enough) will lead to fragmentation and slow down drive access.
定位到答案原位置 👍 0

所有回复 (3)

more options

Well the keys Ctrl+Alt+Delete are all pressed at the same time, this opens a screen that allows you to start the task manager.

 This will open to the Applications tab of task manager, you will notice that there is another tab called Processes, here you would look for firefox.exe click on it and open it with a right click, here you will see end process.
more options

Thank you - but what do I then do at the 'end process'stage?

Thanks.......Sorry but I am only a BIT computer literate!!!!!

more options

选择的解决方案

Well you would click on the program you want to stop, in this case you said you wanted to stop Firefox so that would be in the list as firefox.exe

 Once you see that it is highlighted click End Process, at this point you may get a message that the process is busy. In your case you would tell it to continue.
 Of course it would better to find out way this is necessary to do, it is not a normal way to close a program nor should it be used unless there is no choice.
  But in saying that it is better than shutting off the power switch, killing the power causes many open processes to hang and fail on start up. Of course most of the time Windows will ignore these and continue on. This eventually(if done often enough) will lead to fragmentation and slow down drive access.