Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox wasn't opening websites when other programs were, so I uninstalled it but now it will not reinstall from the website.

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 rloftus

astridrobi
astridrobi
more options

HI there, Firefox wasn't able to connect to the internet, yet other browser programs were fine (IE, etc.) so I thought I"d uninstall Firefox and reinstall it from the website. I uninstalled it fine, but it will not download. It goes through all the steps of the download and setup from the website and appears to be installing in "program files," yet does not appear in the list of programs. It's just not there! What could the problem be? I'm running Windows 7 and McAfee.

Thanks for any advice.

HI there, Firefox wasn't able to connect to the internet, yet other browser programs were fine (IE, etc.) so I thought I"d uninstall Firefox and reinstall it from the website. I uninstalled it fine, but it will not download. It goes through all the steps of the download and setup from the website and appears to be installing in "program files," yet does not appear in the list of programs. It's just not there! What could the problem be? I'm running Windows 7 and McAfee. Thanks for any advice.

所有回复 (1)

rloftus
rloftus
more options

Go into our program files folder and delete the Mozilla Firefox program folder. Then open msconfig and make sure that Firefox is unchecked from the Programs startup list, then open regedit and find the HKEY_LOCALUSER_SOFTWARE key and delete strings associated with Firefox. This process will require several re-boots, but once you're done you should be able to download and install Firefox without any troubles.

由rloftus于修改