Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Apply Update button appears when Firefox is up to date

  • 6 个回答
  • 59 人有此问题
  • 1 次查看
  • 最后回复者为 ataraxy

more options

There seems to be a problem with the updater in Firefox 5. I am running Windows 7 Home Premium SP1 64 bit.

I was running Firefox 5.0 and I noticed that Firefox 5.0.1 had been released so went to Help - About Firefox.

Running under my user account the Apply Update button appeared but when I clicked it Firefox restarted but didn't update. Running under my administrator account, Firefox said that it was up to date.

Therefore, I downloaded the 5.0.1 file and installed it manually. When I checked Help - About Firefox:

- in my user account, the Apply Update button still appears, even though the version shows as 5.0.1; and - in my administrator account, Firefox says it is up to date.

So there seems to be a bug in the up date process. Under Firefox 3 and 4 the updates worked okay.

There seems to be a problem with the updater in Firefox 5. I am running Windows 7 Home Premium SP1 64 bit. I was running Firefox 5.0 and I noticed that Firefox 5.0.1 had been released so went to Help - About Firefox. Running under my user account the Apply Update button appeared but when I clicked it Firefox restarted but didn't update. Running under my administrator account, Firefox said that it was up to date. Therefore, I downloaded the 5.0.1 file and installed it manually. When I checked Help - About Firefox: - in my user account, the Apply Update button still appears, even though the version shows as 5.0.1; and - in my administrator account, Firefox says it is up to date. So there seems to be a bug in the up date process. Under Firefox 3 and 4 the updates worked okay.

被采纳的解决方案

See:

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
定位到答案原位置 👍 10

所有回复 (6)

more options

Here is a screenshot of the Help - About Firefox window running Firefox under my user account.

more options

选择的解决方案

See:

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
more options

Thanks cor-el!

That's solved the problem in my user account. It's not possible to check my administrator account as that was showing Firefox as up to date, but hopefully will fix that too if there continue to be problems.

more options

You're welcome.

more options

This still seems to be happening. On my machines, (Windows 7 Enterprise and Windows 7 Home, 64-bit), the fix works but still has to be re-applied after every update, e.g. 6.0 -> 6.0.1

more options

@tt1234567: I haven't had any problems since applying the fix above. You may be better off starting a new question. As this one has a "solution", your question above probably won't be noticed.