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I can't find settings menu

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wackyjln
wackyjln
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I recently installed some software to "clean up" my computer. When I did, it totally screwed up my internet. I uninstalled it, but still when I open firefox my homepage will not fully load. I've tried dragging my home page to the house icon, this does not work. I tried having someone troubleshoot, but the problem is I cannot find the firefox settings drop-down menu.

I recently installed some software to "clean up" my computer. When I did, it totally screwed up my internet. I uninstalled it, but still when I open firefox my homepage will not fully load. I've tried dragging my home page to the house icon, this does not work. I tried having someone troubleshoot, but the problem is I cannot find the firefox settings drop-down menu.

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cor-el
cor-el
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Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: