搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Attempt to download an EXE file is first cancelled (without my consent), then, after restarting the downloaded file fails to appear on my computer.

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 moffatbrian

more options

Just installed FF v.5 on Win XP. Now I am unable to download exe files. I have worked through suggestions on a FF-help page entitled "Unable to download or save files".

I have turned off my firewall with no success. I use ESET NOD32 and SpyBot. I AM able to download image files (and I assume other types as well).

I can download exe files with Chrome without difficulty.

Just installed FF v.5 on Win XP. Now I am unable to download exe files. I have worked through suggestions on a FF-help page entitled "Unable to download or save files". I have turned off my firewall with no success. I use ESET NOD32 and SpyBot. I AM able to download image files (and I assume other types as well). I can download exe files with Chrome without difficulty.

所有回复 (2)

more options

Does this issue happen in safe mode?

more options

Yes it happens in Safe Mode also. And, again, this only starting happening recently and doesn't appear to be correlated with any system change that I am aware of.

However, I found a solution on a rather old article. It seems that the problem is corrected by setting to "false" the following item in the about:config.

browser.download.manager.scanWhenDone

The kb article where I found the answer is at: http://kb.mozillazine.org/Browser.download.manager.scanWhenDone

I still don't know why the "virus scan" and/or application of the "Windows security policy checks" causes this problem. However, I have now observed that the file appears while being downloaded. And, then, immediately after download, the file is removed - no idea what is triggering this deletion.

Thank you for your help.

由moffatbrian于修改