Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Suddenly,XP-Anti Virus 2011 is blocking access to Firefox how do I stop this from happening;Is this a valid MS product?

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

coachejp
coachejp
more options

I keep getting pop up wanting me to buy this program called XP-Anti Virus 2011.Every time I try to bring you up It gives me that message on your page. I reached you this time through a Adobe Reader up-grade.I also have the MS security shield in the tray,but nothing says Microsoft. Thank you for any help you can extend.

ED

I keep getting pop up wanting me to buy this program called XP-Anti Virus 2011.Every time I try to bring you up It gives me that message on your page. I reached you this time through a Adobe Reader up-grade.I also have the MS security shield in the tray,but nothing says Microsoft. Thank you for any help you can extend. ED

所有回复 (2)

TonyE
TonyE
  • Moderator
more options

XP Anti-virus is a rogue application, for details on it including how to remove it see http://www.precisesecurity.com/rogue/xp-anti-virus-2011/

The 2 applications it mentions to remove it, Malwarebytes and SuperAntiSpyware are considered by many to be amongst the best anti-malware applications.

the-edmeister
the-edmeister
  • Moderator
more options

You may find that it is screwing up Internet Explorer, too - that happened to me on Saturday. You may have to download Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php and SuperAntispyware - http://www.superantispyware.com/ on a different PC, and transfer them to a USB key so you can install them on the infected PC. Either of them should be able to get rid of it, but Malwarebytes had to be installed in my Admin account on WinXP, where Super Antispyware worked from the Limited account I use everyday.

I had older versions of those programs saved on my "tools" USB flash drive, so I didn't have to download them.