Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

while trying to install firefox I get prompted to first close firefox before install can continue. what do I do????

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 usefulbells

more options

I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox?

sincerely wawa29

I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox? sincerely wawa29

所有回复 (1)

more options

Do you have the firefox preloader program? If so, right click the icon and left click on "unload firefox."