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Can't install update to 3.6.14 even after making sure there is no other firefox running, and even after reboot.

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  • 9 人有此问题
  • 2 次查看
  • 最后回复者为 NMosher

NMosher
NMosher
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Currently using 3.6.13. Received indication of update to 3.6.14, but restarting Firefox produces a box that says "Can't install the update, make sure there is no other Firefox version running." There is no other Firefox running. I tried several times, with same results. Used "End process" from task manager instead of normal exit from Firefox, with same results. Shut down and rebooted the computer, and Firefox still shows the same problem.

Currently using 3.6.13. Received indication of update to 3.6.14, but restarting Firefox produces a box that says "Can't install the update, make sure there is no other Firefox version running." There is no other Firefox running. I tried several times, with same results. Used "End process" from task manager instead of normal exit from Firefox, with same results. Shut down and rebooted the computer, and Firefox still shows the same problem.

所有回复 (1)

NMosher
NMosher 提问者
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"Private Browsing" with "Anonymizer Never Cookie" starts a second copy of Firefox, which apparently doesn't entirely go away after use. I started Firefox, went to Private Browsing, and then used Task Manager to "End Process Tree" for both Firefox processes. I then started Firefox again, and the update worked correctly.