Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I click on "tools", "clear private data" and the option box no longer pops up so I can clear history, cookies, etc.

  • 2 个回答
  • 28 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

hawksson76
hawksson76
more options

The option box used to pop up so I could delete history, cookies, temp i'net files, etc. but when I click on "tools" then "clear private data" the tools menu disappears and the cursor returns to the search engine box...no option box appears.

The option box used to pop up so I could delete history, cookies, temp i'net files, etc. but when I click on "tools" then "clear private data" the tools menu disappears and the cursor returns to the search engine box...no option box appears.

所有回复 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Edit: See cor-el's answer, I forgot about the missing ellipsis being the key to that dialog not appearing, his memory is better than mine on that feature.

You should really update to a newer version of Firefox, 3.0.19 is no longer supported.
http://www.mozilla.com/en-US/firefox/upgrade.html

You also have a number of Plugins that are very out of date and need to be updated. Flash - Java - Adobe Reader
See the Plugin Check page for details - http://www.mozilla.com/en-US/plugincheck/

由the-edmeister于修改

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If "Tools > Clear Private Data..." is missing the three dots (ellipsis) and you do not get the Clear Private Data window to make choices then make sure that Tools > Options > Privacy : Private Data > Settings > "Ask me before clearing private data" has a check mark.