搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

wont upgrade

  • 2 个回答
  • 9 人有此问题
  • 2 次查看
  • 最后回复者为 JT

more options

from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work


  external link


pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work [http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png external link] pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

所有回复 (2)

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)

  • Download a fresh Firefox 3.6.12 copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
more options

YAY thanks and so far it working right lol it up to date now :D