I do a search on Google. Then, when I click on a search item, it gets hijacked and some advertising pops up. How do get rid of this pesky thing?
This problem is intermittent. When it does occur I note that the URL starts out properly but then there is a delay while something redirects the request to an advertising page. Usually a goback does not clear it. Multiple gobacks in rapid succession will sometimes clear it. Else I close the session and start again. My workaround is to copy the URL and paste it into the command line. No problem then. I have run the new Ad-Aware which found four "serious threats" but none got rid of the problem. Experimentally I have tried shutting down various processes (including some svchost.exes for the dlls) without finding where where this annoying nasty is hiding. I am wondering if anyone at Firefox as experience with this advertising trick and can you tell me where or what to look for to eliminate it?
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Sounds like Malware on your PC.
Install, update, and run these programs in this order. (Not all programs detect the same Malware.) They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.
Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com
You have out-of-date plugins with known security issues
- Adobe PDF Plug-In For Firefox and Netscape
- Shockwave Flash 10.1 r82
- Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
- Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
- On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
- If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
- Click "Save to File"; save to your Desktop (so you can find it)
- After download completes, close Firefox
- Click the installer you just downloaded and allow the install to continue
- Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
- Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):
- Update Shockwave Flash
- Use Firefox to Download and SAVE to your hard drive from one of the links below; the links take you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.
- SAVE to your Desktop so you can find it
- After download completes, close Firefox
- Click on the file you just downloaded and install
- Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator"
- Note: Most browsers other than IE will also get updated with this one download
- Note: To update IE, same procedure but use IE to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
- After installation, restart Firefox and check your version again.
- Download links and other information:
- https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
- or you can download, save, then run the manual installers for IE, then for Firefox (and all other browsers) from here: http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
- Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin
- Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall
- Update Java:
- Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
- Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
- After the installation, start Firefox and check your version again.