Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird ESR has a message “Server imap.gmail.com has disconnected”.

  • 2 个回答
  • 0 人有此问题
  • 最后回复者为 Wayne Mery

more options

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred
已附加屏幕截图

被采纳的解决方案

UPDATE I took the following steps on January 5 and 6 to troubleshoot the issue, but it still wasn’t working: 1. Verified that I had internet access since other emails were working. 2. Verified IMAP settings for Gmail (imap.gmail.com), port number (993 for SSL/TLS), and authentication method (OAuth2). 3. Double-checked that Gmail IMAP was enabled in the account settings. 4. Ensured the VPN was disabled. 5. Checked Downdetector (https://downdetector.ca/status/gmail/map/) to confirm there were no reported issues with Gmail. However, on January 7, the email started working again. I’m not sure why or how, but the issue has been resolved, and the email is now back up and running.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

UPDATE I took the following steps on January 5 and 6 to troubleshoot the issue, but it still wasn’t working: 1. Verified that I had internet access since other emails were working. 2. Verified IMAP settings for Gmail (imap.gmail.com), port number (993 for SSL/TLS), and authentication method (OAuth2). 3. Double-checked that Gmail IMAP was enabled in the account settings. 4. Ensured the VPN was disabled. 5. Checked Downdetector (https://downdetector.ca/status/gmail/map/) to confirm there were no reported issues with Gmail. However, on January 7, the email started working again. I’m not sure why or how, but the issue has been resolved, and the email is now back up and running.

有帮助吗?

more options

Thanks for posting your findings.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题