搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My tabs are lost and restoring has no effect

  • 2 个回答
  • 0 人有此问题
  • 最后回复者为 Denys

more options

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves).

I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created.

What might be the problem and are there any ways to restore my tabs?

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves). I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created. What might be the problem and are there any ways to restore my tabs?

被采纳的解决方案

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox
定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox

有帮助吗?

more options

Thank you very much cor-el, although I tried rebooting and it didn't help, after reading your reply I managed to find the profile folder and restore my tabs following the instructions from How to restore a browsing session from backup. I can't thank you enough :)

由Denys于修改

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题