搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Google Photos, when editing photos, creates visual issues in Firefox (works fine in Chrome) - graphics settings?

  • 3 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 jonzn4SUSE

more options

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides.

This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate

What could be causing an issue on Firefox but not Chrome?

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides. This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate What could be causing an issue on Firefox but not Chrome?
已附加屏幕截图

所有回复 (3)

more options

Not able to replicate the issue. see screenshot Did you try with Firefox in Troubleshoot Mode? Laptop, desktop, or DIY? If not DIY, what make and model? Have you tried this site to if driver is current? https://www.intel.com/content/www/us/en/support/detect.html

This could be the driver for you if not already installed. https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

有帮助吗?

more options

I tried troubleshoot mode, same problem. I updated all drivers, same problem.

This works on Chrome, not Firefox, so what could that help narrow down? Firefox using a different rendering technology for this type of site vs. Chrome?

Laptop - Acer Swift 3, i5-1240P, 16GB RAM

有帮助吗?

more options

If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

What security software are you running?

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题