size of mailbox directory on hard drive
Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that the mailbox's size on server lik 500Mb the IMAP catalogue took 80Gb of disk space. What might be the reason. Using 'cleaning' option does not help. Any thoughts? Mirek
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I have no idea what cleaning means, but have you turned on the expunge on exit command in server settings.
Also, what version are you running? And what account details are shown at help > troubleshooting information?
Matt said
I have no idea what cleaning means, but have you turned on the expunge on exit command in server settings.
Cleaning = Compact - wrong translation.
I've turned the expunge now and exit :) Nothing has changed - still 22Gb is the size of the folder...
Wayne Mery said
Also, what version are you running? And what account details are shown at help > troubleshooting information?
This is my information:
Application Basics
Name: Thunderbird Version: 115.2.2 Build ID: 20230912052425 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.2.2 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 3
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 31.8 GB
Disk Space Available: 68.5 GB
Mail and News Accounts
account1:
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.0
0.17.0+PR2073.MZLA.115.2.2
C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll
Remote Processes
Type: Count
Isolated Web Content: 1
Extension: 1
GPU: 1
Add-ons
Name
Type
Version
Enabled
ID
British English Dictionary (Marco Pinto)
dictionary
3.3.0
true
[email protected]
Polish Spellchecker Dictionary
dictionary
1.0.20160228.1webext
We need the detail that is in the section "Mail and News Accounts"
Wayne Mery said
We need the detail that is in the section "Mail and News Accounts"
Wayne, here you are: ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default?
account1 (imap) poczta23199.e-kei.pl:993 SSL/TLS Encrypted password poczta23199.e-kei.pl:465 SSL/TLS Normal password true
Mark, Wayne, any ideas what can I do with this issue?
Find your thunderbird profile, which you can determine in Help > Troubleshooting Info.
Since you are using imap, in Windows find the largest file - probably over 10gb. Shut down Thunderbird.
Tell us the file name and size.
If the file is in a subdirectory of imapmail you should be able to delete the. For safety move it to some directory outside the profile, documents or desktop. Start up Thunderbird. Is everything good?