搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

lost emails

  • 4 个回答
  • 11 人有此问题
  • 22 次查看
  • 最后回复者为 Toad-Hall

more options

I suddenly lost previous emails How do I retrieve them?

I suddenly lost previous emails How do I retrieve them?

所有回复 (4)

more options

Could you explain what happened before your emails went missing? Depending on what happened it may be possible to retrieve the emails.

more options

Thanks for the reply! Yes, one morning, it flickered. Then when settling, I got only incoming new emails. Now I see that I lost all of 2023 and first 10 days of this January. Further back through the years is still there and I am getting new quite normally. Strange???

more options

Sounds like you lost a section, so you have prior to 2023 and since 11th Jan this year to present.

  • What Operating System do you use? Windows 10 ?
  • What Anti-Virus do you use?
  • What version of Thunderbird are you currently using?
  • Are the missing emails in an Imap or Pop mail account ?
  • Are the missing emails gone from only the 'Inbox' or across lots of various folders?
  • Did an 'Archive' occur and those missing emails are actually in the 'Archives' folder?
more options

Logon to webmail account via a browser and report on whether the missing emails are on the server.