搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Impossible to log out of Firefox

  • 1 个回答
  • 0 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

Title says it. Basically, I forgot my main password for Firefox. The only way really was to make a new password for my accounts. I knew I'd lose access to all my other passwords but that's life. I was able to disconnect and then reconnect with my new password on my Android application and log on to my accounts on another machine, but it's been impossible to log out and start fresh again on my main computer (MacBook Air). As per normal, whenever I open Firefox (I've deinstalled and reinstalled multiple times, as well as deleting cookies) I immediately get the pop-up box asking for my password. It does not accept the new password, which has worked on other connected machines. I figured the only way to get around this would be to log out of my account on my MacBook, but then the only way to do this is by using my password -- which this specific pop-up box will not accept. Is there a way around this?

Title says it. Basically, I forgot my main password for Firefox. The only way really was to make a new password for my accounts. I knew I'd lose access to all my other passwords but that's life. I was able to disconnect and then reconnect with my new password on my Android application and log on to my accounts on another machine, but it's been impossible to log out and start fresh again on my main computer (MacBook Air). As per normal, whenever I open Firefox (I've deinstalled and reinstalled multiple times, as well as deleting cookies) I immediately get the pop-up box asking for my password. It does not accept the new password, which has worked on other connected machines. I figured the only way to get around this would be to log out of my account on my MacBook, but then the only way to do this is by using my password -- which this specific pop-up box will not accept. Is there a way around this?

所有回复 (1)

more options

Isn't Firefox asking for the Primary Password ?

Make sure that you do not confuse the Primary Password and the password of the Firefox Sync Account. The Primary Password is only used to unlock the passwords stored in the Password Manager and is used locally (not part of Sync) and is profile specific.