搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird freezes when installing add-on

  • 4 个回答
  • 3 人有此问题
  • 4 次查看
  • 最后回复者为 alexander_lee

more options

I'm using Thunderbird on Linux for Chrome OS (flex).

I managed to install Thunderbird successfully. However, when I'm trying to install any add-on Thunderbird freezes when the dialogue box appears asking me to "cancel" or "add", i.e. it won't let me click buttons in the dialogue box (see the attached picture).

I'm using Thunderbird on Linux for Chrome OS (flex). I managed to install Thunderbird successfully. However, when I'm trying to install any add-on Thunderbird freezes when the dialogue box appears asking me to "cancel" or "add", i.e. it won't let me click buttons in the dialogue box (see the attached picture).
已附加屏幕截图

所有回复 (4)

more options

Please access 'Tools' > 'Developer Tools' and select 'Error console' Clear the console and close it.

Restart Thunderbird and attempt to install addon extension. When you get to the pop up window asking to 'Add' which you say is failing.... Access the Error Console again. Please post an image showing the contents of error console.


You are not the first to have this problem, so I'm creating a bug report. The info you provide would be valuable.

more options

Link to follow this reported bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

more options

It may be that the window and buttons do not have focus, so try to force this by using the 'Tab' key on keyboard to navigate to see you can get the 'Add' button to have focus.

Please report back on whether this workaround to use keyboard to navigate and get focus on the 'Add' button, so allowing it be a clickable button.

由Toad-Hall于修改

more options

The workaround does not work. When I highlight "Add" and press Enter the box goes away without the Add-On being installed. And clicking the "Add" button while highlighted doesn't do anything.

Attached is a screenshot of the Error Console.