We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot instal FF with previous profile and bookmarks

  • 2 个回答
  • 0 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

所有回复 (2)

more options

What do you mean restore files from my Mac Time machine? In Windows I use there is such a option like that but doing so shouldn't cause install issues your having. I think something else is going on here.

more options

What files did you restore from the Time Machine backup? The normal/best procedure for a profile missing error is to create a new profile if you can't recover by registering an existing profile.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.